Initially, after I peeled of the tape and put the cartridge in the printer, the system would not recognize that there was a new cartridge in there. I partially peeled of a little piece of hard plastic that was over the nozzle, and then everything began to work. This step was not in the instructions, and I do not know if it was legitimate, but it did get the system working.
Purchasing this ink cartridge has saved us lots of money from the business stores. We will keep purchasing these for our printer.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details