The machine has a strong motor with a heavy cast metal ice chute. I had to adjust the blades on the cutting wheel because at the factory set depth they were not shaving ice. Firm pressure on the handle is needed to push the ice into the cutting wheel. It has a toggle switch that must be held to run the machine. It makes very nice, soft sno-kones. Much better than I was expecting. They are not like crushed ice but rather like very soft snow flakes. Much better when you pour the syrup on top.
The blue doors are made from thin plastic. I'm puzzled why they don't use glass doors as they do on the less expensive version of this machine. I suppose it'll be less costly to replace and maybe less dangerous if it were to drop or fall. The machine is very top-heavy, best to transport lying on its side. Overall quite happy with it.
When my Paragon Sno Cone Machine first arrived, I thought it was broken because it didn't have the lid/pusher attached. I called Overstock, and they immediately put in an order to send the missing piece by express delivery. After I got off the phone, I realized that the "broken piece" was actually inside the tray that I hadn't opened yet, and that it simply needed to be secured with a bolt. I contacted them right away to let them know of my mistake and to cancel the order for the missing part. They were so gracious.
The machine works beautifully, and it's compact size makes it easy for us to store between events. The price at Overstock beat the price anywhere else, and their customer service is excellent!
I absolutely love this machine. Excellent quality and a great price. Looks great and works great too. You may pay a little more for this brand in the beginning but it is well worth as it will last longer than the cheaper models.
Recently purchased a Theatre style popcorn maker as a gift for husband. Were trying to use regular popcorn & oil ( which worked ) but THIS popcorn is so much bigger popped & the taste is just like the theater.
In fact we went through it so fast we had to tell ourselves to slow down because box is almost empty already !!
WILL DEFINATLEY order more !!
PS this smaller size is just right for 2 people.