Ordered two medium density pillows. Both are packaged in same plastic but neither is marked what density.
One is fine, it is either medium or soft but the other is definitely very firm. We cannot use it for daily sleeping,
and am afraid to reorder as other customers have had the same problem. Very, very dissatisfied.
I have never purchased pillows without trying them out first but after reading the reviews I gave them a try...fast shipping and great packaging. Put them in my pillow cases as soon as I received the pillows! Awesome firmness! Holds shape really well..perfect for back and side sleepers. My neck has not hurt since sleeping on these pillows! I'm in Love! Would highly recommend to a friend!!
I bought this Pillow hoping it would help me with my neck problems at night and it does help. I start off on my back watching TV in bed then when my restless night begins with tossing from my back and side to side I no longer have to move my pillow around to accommodate for my changed position...the pillow is already all around me. The only negative is that I can't find a case for it. 2 pillow cases end on end fit too sloppy and they don't stay up. Can't imagine making a pillow without providing a cover for good hygiene.